Understand Your
Biggest Challenge.

Not all Managed IT Service Providers are created equal. With Baetech IT support from Alpharetta, each organization receives 1-2 dedicated solution engineers. You are not calling into an 800-number helpdesk or receiving a random resource, not familiar with your workflow, applications or infrastructure.

Who We Are

IT Services, Managed IT Services (MSP) and Managed IT Security (MSSP) for Your Business

We are a security-aware IT services business offering white-glove service, along with personalization. We adhere to best practices for efficiency and computing simplicity. We want you to understand the technology you are purchasing, along with the benefits that you are receiving.

We are a team of IT support engineers and technicians from the Alpharetta area. Our business success is based upon recommendations, reviews, and years of professional experience. Without a sales team, we are saving you from oversold solutions and an infrastructure of complexity. Our technical service team have the ability to explain the technology you are using, leaving out overwhelming technical terminology.

Baetech is a service-based IT team managing your computing resources for your business.

What We Offer

Explore our Services

IT Services

General IT Support

Call us when you need help. We have a friendly, knowledgeable team to help with your immediate IT needs.

  • Business computer setups or installs
  • Server migrations and upgrades
  • VMWare Virtualization
  • Computer/server application support
  • Internet/wireless/network troubleshooting
  • IT related projects

Cloud/SaaS Solutions

We can help you manage or add additional Cloud-based technologies to improve your workflow. Access your data from anywhere, at any time.

  • MS Office 365
  • MS Office 365 Azure AD
  • Google Workspace
  • Cloud-based voice solutions
  • EMR/EMS Systems
  • Core Business Applications

Internet Connectivity & Networking

We can help maintain, secure, or improve your current networking infrastructure, among 1 or many locations.

  • Wireless installs & configurations
  • Firewall installs & configurations
  • Routing & switching
  • VPN technologies
  • Remote access
  • Internet setup and installs

Managed Service Provider (MSP)

What is an MSP?

IT managed services provides a predictable monthly IT budget for your business. The cost is based upon the organization size or per device. The benefits include a technology piece of mind with baseline cybersecurity, predictive equipment failure (best effort), and awareness.

MSP Services Included

In a properly managed environment, we are able to resolve 95% + of the issues remotely.

  • Remote Support
  • Security Patch Management
  • Alerting/monitoring of all systems
  • MS Office 365 management
  • Google Workspace Management
  • Asset Management
  • Remote Support Tools
  • Anti-virus protection

Disaster Recovery and Data Backup Services

We offer a dependable and scalable Backup and data recovery solution. Our solution includes ransomware protection, meets all compliancy standards, and cybersecurity insurance requirements, at an affordable cost. We also assist with disaster recovery plans

managed security service provider (MSSP)

What is a MSSP

MSSP is an independent or a layered MSP service offering the next level of cyber security awareness and protection. MSSP will help you meet industry security compliancy (HIPAA/PCI), participate in vendor or customer programs, acquisitions, or newly defined cyber insurance requirements for your business data protection.

MSSP Services Included

We include additional Cloud-based and software solutions for data and endpoint protection. Our partnerships have allowed some of the best protection in the industry.

  • EDR Client Endpoint Software
  • Computing Security Alerting
  • An available security remediation team
  • Next level anti-virus/ransomware Protection

Other IT Security Services Offered

Let us know your security requirements and we can help you plan or customize a solution to your needs.

  • (SSO) Single Sign-On
  • 2 Form/Multi Authentication for computers or supported applications
  • Provide/Assist with baseline IT security policies
  • Internal/External Penetration Tests
  • Security Risk Assessments

Marketing Agencies

Legal Businesses

Financial Services

Professional Services

Real Estate

Healthcare

Construction

We Support Many Small & Medium Businesses

Our MSP/MSSP Partners

Partners

Customer Expectations with IT Managed Services

Whether it’s standard IT services or managed IT services, many successful businesses are reaching out to Baetech for their computing needs.

It’s easy to see why BTI managed IT services is a viable consideration, when comparing to an internal IT department or paying for hourly IT support. Most Businesses are diligent with their IT budget, ensuring they only spend dollars on products and services they really need.

Below are some benefits with a BTI monthly managed IT services plan.

Our Customers Include

Customers

BTI Gives Back

BTI managed IT services from Alpharetta is a proud supporter of Pilots N Paws. Pilots N Paws is a non-profit organization founded in 2008. Pilots N Paws works to provide a forum in which volunteer pilots and plane owners, animal rescuers, and shelters are able to coordinate transportation, with the common goal of transporting rescued animals to their forever homes. Our rescue adventures have lead us through the Southeast, NJ and the Bahamas.

BTI Gives Back

Baetech is a proud supporter of Pilots n Paws and Aerobridge.

Pilots n Paws is a non-profit organization founded back in 2008. Pilots N Paws provides a forum in which volunteer pilots and plane owners, animal rescuers, and shelters are able to coordinate transportation, with the common goal of transporting rescued animals to their forever homes. Our rescue adventures have led us through the Southeast, NJ and the Bahamas.

Aerobridge is a non-profit organization founded back in 2005. Aerobridge provides natural disaster relief aid among pilots and local non-profit organizations. Our first adventure was shortly after Hurricane Ida (2021), transporting water, food and other necessities from Pensacola, Fl to the southeastern regions of Louisiana. After 2 days, 3 round-trips and over 2500 lbs, we are looking to help out with other future needs.

Ready For A Better,
More Productive Business?

Let us show you an IT support team that is responsive, reliable and accountable

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