Understand Your
Biggest Challenge.
Who We Are
IT Services, Managed IT Services (MSP) and Managed IT Security (MSSP) for Your Business
We are a team of IT support engineers and technicians from the Alpharetta area. Our business success is based upon recommendations, reviews, and years of professional experience. Without a sales team, we are saving you from oversold solutions and an infrastructure of complexity. Our technical service team have the ability to explain the technology you are using, leaving out overwhelming technical terminology.
Baetech is a service-based IT team managing your computing resources for your business.
What We Offer
Explore our Services
IT Services
General IT Support
Call us when you need help. We have a friendly, knowledgeable team
to help with your immediate IT needs.
- Business computer setups or installs
- Server migrations and upgrades
- VMWare Virtualization
- Computer/server application support
- Internet/wireless/network troubleshooting
- IT related projects
Cloud/SaaS Solutions
We can help you manage or add additional Cloud-based technologies
to improve your workflow. Access your data from anywhere, at any time.
- MS Office 365
- MS Office 365 Azure AD
- Google Workspace
- Cloud-based voice solutions
- EMR/EMS Systems
- Core Business Applications
Internet Connectivity & Networking
We can help maintain, secure, or improve your current networking infrastructure, among 1 or many locations.
- Wireless installs & configurations
- Firewall installs & configurations
- Routing & switching
- VPN technologies
- Remote access
- Internet setup and installs
Managed Service Provider (MSP)
What is an MSP?
IT managed services provides a predictable monthly IT budget for your business. The cost is based upon the organization size or per device. The benefits include a technology piece of mind with baseline cybersecurity, predictive equipment failure (best effort), and awareness.
MSP Services Included
In a properly managed environment, we are
able to resolve 95% + of the issues remotely.
- Remote Support
- Security Patch Management
- Alerting/monitoring of all systems
- MS Office 365 management
- Google Workspace Management
- Asset Management
- Remote Support Tools
- Anti-virus protection
Disaster Recovery and Data Backup Services
We offer a dependable and scalable Backup and data recovery solution. Our solution includes ransomware protection, meets all compliancy standards, and cybersecurity insurance requirements, at an affordable cost. We also assist with disaster recovery plans
managed security service provider (MSSP)
What is a MSSP
MSSP is an independent or a layered MSP service offering the next level of cyber security awareness and protection. MSSP will help you meet industry security compliancy (HIPAA/PCI), participate in vendor or customer programs, acquisitions, or newly defined cyber insurance requirements for your business data protection.
MSSP Services Included
We include additional Cloud-based and
software solutions for data and endpoint
protection. Our partnerships have allowed
some of the best protection in the industry.
- EDR Client Endpoint Software
- Computing Security Alerting
- An available security remediation team
- Next level anti-virus/ransomware Protection
Other IT Security Services Offered
Let us know your security requirements and we
can help you plan or customize a solution to your
needs.
- (SSO) Single Sign-On
- 2 Form/Multi Authentication for computers or supported applications
- Provide/Assist with baseline IT security policies
- Internal/External Penetration Tests
- Security Risk Assessments
Marketing Agencies
Legal Businesses
Financial Services
Professional Services
Real Estate
Healthcare
Construction
We Support Many Small & Medium Businesses
Our MSP/MSSP Partners
Partners
Customer Expectations with IT Managed Services
It’s easy to see why BTI managed IT services is a viable consideration, when comparing to an internal IT department or paying for hourly IT support. Most Businesses are diligent with their IT budget, ensuring they only spend dollars on products and services they really need.
Below are some benefits with a BTI monthly managed IT services plan.
Predictable
Monthly Billing
Proactive
Solutions
Compliancy
and Security
Vendor
Management
New
Technology
Access to IT
Professionals
Fast Response
Time
Reduced
Risk
Our Customers Include
Customers
BTI Gives Back
BTI Gives Back
Pilots n Paws is a non-profit organization founded back in 2008. Pilots N Paws provides a forum in which volunteer pilots and plane owners, animal rescuers, and shelters are able to coordinate transportation, with the common goal of transporting rescued animals to their forever homes. Our rescue adventures have led us through the Southeast, NJ and the Bahamas.
Aerobridge is a non-profit organization founded back in 2005. Aerobridge provides natural disaster relief aid among pilots and local non-profit organizations. Our first adventure was shortly after Hurricane Ida (2021), transporting water, food and other necessities from Pensacola, Fl to the southeastern regions of Louisiana. After 2 days, 3 round-trips and over 2500 lbs, we are looking to help out with other future needs.
Ready For A Better,
More Productive Business?
Let us show you an IT support team that is responsive, reliable and accountable