Understand Your Biggest Challenge

Not all Managed IT Service Providers are created equal. With Baetech IT support from Alpharetta, each organization receives 1-2 dedicated solution engineers. You are not calling into an 800-number helpdesk or receiving a random resource, not familiar with your workflow, applications or infrastructure.

We are a ransomware and security aware managed IT support business offering white-glove service, along with personalization. We adhere to best practices for efficiency and computing simplicity. We want you to understand the technology you are purchasing, along with the benefits that you are receiving.

We are a team of IT support consultants from Alpharetta, that are not shared among a sales staff. As a result, saving you from oversold solutions and an infrastructure of complexity. Baetech is a referral based business, sparing you from a non-technical sales staff, selling business owners, executives and office managers on technical terms.

BTI is a service-based IT team managing your computing resources for your business.

Industries We Serve

Businesses That Trust Us

Our MSP Partners and Relationships

IT Services


Many successful companies are turning to BTI managed IT services for IT support and maintenance. It’s easy to see why BTI managed IT services in Alpharetta are a good option, when comparing to an internal IT department or paying for hourly IT support. Businesses are wisely thinking about their budget, ensuring they only spend dollars
on products and services they really need.

Predictable Monthly Billing

Proactive Solutions

Compliancy and Security

Vendor Management

New Technology

Access to IT Professionals

Faster Response Time

Reduced Risk

BTI Offers the Following Services

These are additional services we provide to our members and non-members

  • Cloud Services for your business workflow applications
  • Disaster Recovery, Backup and Recovery Services
  • VMWare Virtualization
  • IP Cloud-based Phone Solutions
  • Support, Upgrades and Migrations for: Windows 10, MS Server 2016 & MS Server 2019
  • MS Exchange to MS Office 365
  • Google GSuite
  • MS Office 365
  • Complete Managed IT Services for all computing devices
    (included for members)
  • Ransomware Awareness and Protection
  • HIPAA and PCI Compliancy Services
  • Security Risk Assessments
  • Web Content Filtering
  • MS Active Directory and Group Policy Management
  • Setup, Configure and Support for Wireless, Firewalls and Internet Solutions.
  • IOS iPad and Chromebook Management
  • Vendor Management

We offer an affordable managed membership

Call us for pricing!

The BTI Team


Quinn Resnick

Sr Systems Architect


Tony Cucchiara

Sr Systems Engineer


Mike Hillyer

Computer Systems Analyst


Brian Hayes

IT Support Specialist


Retta Gavin

Office Manager


Alex Resnick

IT Support Specialist


Savannah Shelton

IT Support Specialist

BTI Gives Back

BTI managed IT services from Alpharetta is a proud supporter of Pilots N Paws. Pilots N Paws is a non-profit organization founded in 2008. Pilots N Paws works to provide a forum in which volunteer pilots and plane owners, animal rescuers, and shelters are able to coordinate transportation, with the common goal of transporting rescued animals to their forever homes. Our rescue adventures have lead us through the Southeast, NJ and the Bahamas.

Ready For A Better, More Productive Business?

Let us show you an IT support team from Alpharetta that is responsive, reliable and accountable