IT Managed Service Program

Along with our IT managed service program, our team at Baetech offers general IT services for maintenance, upgrades, migrations, or projects. Our professional engineers and technicians have the experience and knowledge for most computing needs.

Our services include, but not limited to the following:

  • Business computer setups or installs
  • Microsoft Server OS migrations or upgrades
  • Computer/server application support
  • Internet setup and connectivity
  • Wireless installation and configuration
  • Network troubleshooting
  • VMWare virtualization
  • MS Office setup and configuration
  • Google Workspace setup and configuration
  • MS Exchange Email migrations to MS Office 365
  • IP Cloud-based phone solutions
  • Disaster recovery and backup services
  • IT security related projects & compliancy
  • VPN/Remote Solutions
  • Firewall installation and configuration
  • Cloud/SaaS Solutions

We can serve as an extension of your current IT operations

We offer additional help with short-term or long-term IT needs and projects. If your current IT staff is overwhelmed with their current workload or need assistance with a specific IT skillset, we can help.

Our average engineer has over 20 years of professional experience, bringing their enterprise IT experience to small and medium sized businesses. Feel free to contact us for a free estimate.

Customer Expectations

Many successful companies are turning to BTI managed IT services for IT support and maintenance. It’s easy to see why BTI managed IT services in Alpharetta are a good option, when comparing to an internal IT department or paying for hourly IT support. Businesses are wisely thinking about their budget, ensuring they only spend dollars on products and services they really need.

Managed Service Providers

We Offer Enhanced Security and Compliance

Are You Looking for More Efficient IT Operations? We Can Provide That Too

Baetech Offers Cost-Savvy Solutions

Your Staff Will Be Able to Work on Strategic Projects

Get In Touch With The Best Managed IT Service Providers Today

Dedicated Team of IT Experts

Unsurprisingly, a single mention of the phrase “outsourced IT support” and everyone’s first thought is long waiting times on the phone, unresponsive customer service, and solutions that drag on to infinity. Baetech Alpharetta managed IT service team is well-aware of this common concern. We have decided to offer a completely different expectation of your standard IT services – expert support customized for your business.

Once your company has applied for our membership, you will receive one or two dedicated solution engineers. They will always be at your disposal, ready to understand and provide a solution to your every issue.

We are especially proud of employing engineers, and not salespeople. We are better at knowing what type of solutions best fits your business. Engineers are not aimed in selling you layered, overpriced software and hardware solutions, instead, they are committed in offering a solution, they must support.

Benefits of Outsourcing to IT Professionals

When you outsource your IT service to professionals, you will have an experienced team, who will advise you on best practices to implement, and to keep your IT system work perfectly.

As our members, you will always have a predictable monthly payment that is predetermined through an agreement. Our services and procedures are transparent. You always know what you are paying for and what is the reason behind that purchase.

With Baetech, Alpharetta managed IT service team, you can count on maximum security and confidentiality when it comes to your data, with the latest ransomware and malware protection that will keep your business safe.

Most importantly, with IT professionals at an arm’s reach, even unpredictable and stressful situations like system crashes or data loss can be prevented, or worst case, quickly resolved.

We also provide cloud servicing, upgrades and migrations with your systems, support for MS Office 365 and Google GSuite, web content filtering, setup and configuration of your wireless connections and firewalls, as well as vendor management. We cover a wide scope of services that enable your business to rely on us completely, without ever having to contact another IT service or manage multiple partnerships.

The benefits of IT management services

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